Position Summary/Purpose:
 

Promote the prompt and profitable delivery of all services, consistently surpassing company standards for quality and customer satisfaction. Uphold market leadership by fostering staff development and perpetually enhancing business processes.  Guarantee the efficient management of staffing, training, documentation, inventory, equipment purchases, maintenance, record keeping, housekeeping, and employee relations.  
 

Primary Responsibilities
 

-          Foster a team-oriented atmosphere consistent with the Vision, Mission, and Core Values of the company.

-          Effectively oversee all carpet/floor cleaning or restoration services the company offers.

-          Ensure the continued growth of the company by developing existing people, and assisting in recruiting and selection of new, talented people into positions of leadership within the organization. 

-          Cultivate strong working relationships with relevant contacts in the insurance industry, trade associations, training providers, vendors, subcontractors, suppliers, and the community.

-          Meet or exceed established targets for responding to and completing estimates on losses.

-          Coordinate resource planning of technicians, laborers, and subcontractors with scheduler.

-          Coordinate estimates from subcontractors.

-          Write job estimates.

-          Order materials required for projects and coordinate delivery to job site.